Do you think you might have ADHD? Does your child, sibling, or parent have it? Maybe some of the information here has you wondering, “Could it be…?” Maybe it’s time to find out.
Last updated: October 4, 2021
The Service is not directed to individuals under the age of majority in your province, and we request that these individuals not provide personal information through the Service. If your child has submitted personal information and you would like to request that such Personal Information be removed, please contact us as explained below under Contacting Us.
We may ask you to submit personal information in order for you to benefit
from certain features (such as newsletter subscriptions, tips/pointers,
or order processing) or to participate in a particular activity (such as
sweepstakes or other promotions). You will be informed what information
is required and what information is optional.
We may combine the information you submit through the Service with other information we have collected from you, whether online or offline.
Unless we specifically request or invite it, we ask that you not send us, and you not disclose, any sensitive personal information (e.g., Social Insurance Numbers, mailing address, credit card information, information related to racial or ethnic origin, political opinions, religion or philosophical beliefs, health, sex life or sexual orientation, criminal background, or trade union membership, or biometric or genetic data for the purpose of uniquely identifying an individual) on or through the Service or otherwise.
We and our service providers may automatically collect and use information in the following ways as you navigate around the Service:
We use and disclose information you provide to us as described to you
Please see the section entitled “Choices and Access” below, to learn how
you may opt out of certain uses and disclosures.
Where required by applicable law, we will obtain your consent to use your personal information at the point of such information collection. Consent can be express (express consent may be in writing or electronic), implied (such as when you provided your name and address in order for us to send you products or information you have requested) and may be given by your authorized representative (such as a legal guardian or person having a power of attorney).
Some examples of our use of your personal information may include:
We also disclose information collected through the Service:
In addition, we may use and disclose your information as we believe to be necessary or appropriate: (a) to comply with legal process or applicable law, which may include laws outside your country of residence; (b) as permitted by applicable law to respond to requests from public and government authorities, which may include authorities outside your country of residence; (c) to enforce our terms and conditions; and (d) to protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or others. We may also use and disclose your information in other ways, after obtaining your consent to do so if such consent is required by law.
We may use and disclose information we collect automatically as described above, under “Automatic Information Collection and Use.”
In addition, where permitted by applicable law, we may use and disclose information that is not in personally identifiable form for any purpose. If we combine information that is not in personally identifiable form with information that is identifiable (such as combining your name with your geographical location), we will treat the combined information as personal information as long as it is combined.
We give you choices regarding our use and disclosure of your personal information for marketing purposes. You may opt out from:
We will comply with your request(s) within 10 days of receipt as required by law. Please note that if you opt out as described above, we will not be able to remove your personal information from the databases of our affiliates with which we have already shared your information (i.e., as of the date that we implement your opt-out request). Please also note that if you opt out of receiving marketing-related messages from us, we may still send you important transactional and administrative messages, from which you cannot opt out.
If you would like to review, correct, update, restrict, or delete your personal information, or if you would like to request to receive an electronic copy of your personal information for purposes of transmitting it to another company (to the extent these rights are provided to you by applicable law), please contact us via the Contacting Us section below. We will respond to your request as soon as reasonably practicable and no later than one month after receipt. If circumstances cause any delay in our response, you will be promptly notified and provided a date for our response.
Your personal information may be stored and processed in any country where we have facilities or service providers, and by using our Service or by providing consent to us (where required by law), your information may be transferred to countries outside of your country of residence, including to the United States, which may provide for different data protection rules than in your country. While outside of Canada, your personal information will be subject to applicable foreign legal requirements, which may include lawful requirements to disclose personal information to government authorities in certain circumstances.
We may transfer personal information to outside agents or service providers
as described above. We take contractual or other means to ensure that your
personal information that may be collected, used, disclosed, accessed,
stored or otherwise processed by the service provider on our behalf is
protected and not used or disclosed for purposes other than directed by
us, subject to legal requirement in foreign jurisdictions applicable to
Please refer to the CONTACTING US section below in order to contact us to request access to written information about a) the service providers outside of Canada who may collect, use, disclose, access or store your personal information, b) the purposes for collecting, using, disclosing, accessing or storing your personal information, or c) where information will be held or the categories of persons who will have access to it.
We seek to use reasonable organizational, technical, and administrative measures designed to protect personal information under our control. Unfortunately, no data transmission over the Internet or data storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you have with us has been compromised), please immediately notify us in accordance with the “Contacting Us” section below. However, you are solely responsible for implementing safeguards to protect the security and integrity of your computer system.
We will retain your personal information for as long as needed or permitted in connection with the purpose(s) for which it was obtained. The criteria used to determine our retention periods include: (i) the length of time we have an ongoing relationship with you and provide the Service to you; (ii) whether there is a legal obligation to which we are subject; and (iii) whether retention is advisable in light of our legal position (such as in regard to applicable statutes of limitations, litigation, or regulatory investigations).