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Last updated: October 4, 2021
This website is provided by one of Canada’s leading pharmaceutical research-based
companies (“Company”, “we”, “us”
or “our”). We care about your privacy and want you to
be familiar with how we collect, use, and disclose information. This Privacy
Policy describes our practices in connection with information that we,
or our service providers, collect through the website or application (hereinafter
the “Service”) operated and controlled by us from which
you are accessing this Privacy Policy. By providing personal information
to us or by using the Service, you acknowledge that you have read and understand
this Privacy Policy.
The Service is not directed to individuals under the age of majority in your province, and we request that these individuals not provide personal information through the Service. If your child has submitted personal information and you would like to request that such Personal Information be removed, please contact us as explained below under Contacting Us.
We may ask you to submit personal information in order for you to benefit
from certain features (such as newsletter subscriptions, tips/pointers,
or order processing) or to participate in a particular activity (such as
sweepstakes or other promotions). You will be informed what information
is required and what information is optional.
We may combine the information you submit through the Service with other
information we have collected from you, whether online or offline.
If you submit any personal information relating to another individual to us, you represent that you have the authority to do so and to permit us to use the information in accordance with this Privacy Policy.
Unless we specifically request or invite it, we ask that you not send us, and you not disclose, any sensitive personal information (e.g., Social Insurance Numbers, mailing address, credit card information, information related to racial or ethnic origin, political opinions, religion or philosophical beliefs, health, sex life or sexual orientation, criminal background, or trade union membership, or biometric or genetic data for the purpose of uniquely identifying an individual) on or through the Service or otherwise.
We and our service providers may automatically collect and use information in the following ways as you navigate around the Service:
We use and disclose information you provide to us as described to you
at the point of collection or as otherwise stated in this Privacy Policy.
Please see the section entitled “Choices and Access” below, to learn how
you may opt out of certain uses and disclosures.
Where required by applicable law, we will obtain your consent to use your
personal information at the point of such information collection. Consent
can be express (express consent may be in writing or electronic), implied
(such as when you provided your name and address in order for us to send
you products or information you have requested) and may be given by your
authorized representative (such as a legal guardian or person having a
power of attorney).
Generally, by providing us with your personal information, we will assume
that you consent to our collection, use and disclosure of such information
as described in this Privacy Policy, if applicable, or as otherwise identified
at the time of collection.
Some examples of our use of your personal information may include:
We also disclose information collected through the Service:
In addition, we may use and disclose your information as we believe to be necessary or appropriate: (a) to comply with legal process or applicable law, which may include laws outside your country of residence; (b) as permitted by applicable law to respond to requests from public and government authorities, which may include authorities outside your country of residence; (c) to enforce our terms and conditions; and (d) to protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or others. We may also use and disclose your information in other ways, after obtaining your consent to do so if such consent is required by law.
We may use and disclose information we collect automatically as described above, under “Automatic Information Collection and Use.”
In addition, where permitted by applicable law, we may use and disclose information that is not in personally identifiable form for any purpose. If we combine information that is not in personally identifiable form with information that is identifiable (such as combining your name with your geographical location), we will treat the combined information as personal information as long as it is combined.
We give you choices regarding our use and disclosure of your personal information for marketing purposes. You may opt out from:
We will comply with your request(s) within 10 days of receipt as required by law. Please note that if you opt out as described above, we will not be able to remove your personal information from the databases of our affiliates with which we have already shared your information (i.e., as of the date that we implement your opt-out request). Please also note that if you opt out of receiving marketing-related messages from us, we may still send you important transactional and administrative messages, from which you cannot opt out.
If you would like to review, correct, update, restrict, or delete your personal information, or if you would like to request to receive an electronic copy of your personal information for purposes of transmitting it to another company (to the extent these rights are provided to you by applicable law), please contact us via the Contacting Us section below. We will respond to your request as soon as reasonably practicable and no later than one month after receipt. If circumstances cause any delay in our response, you will be promptly notified and provided a date for our response.
Your personal information may be stored and processed in any country where we have facilities or service providers, and by using our Service or by providing consent to us (where required by law), your information may be transferred to countries outside of your country of residence, including to the United States, which may provide for different data protection rules than in your country. While outside of Canada, your personal information will be subject to applicable foreign legal requirements, which may include lawful requirements to disclose personal information to government authorities in certain circumstances.
We may transfer personal information to outside agents or service providers
as described above. We take contractual or other means to ensure that your
personal information that may be collected, used, disclosed, accessed,
stored or otherwise processed by the service provider on our behalf is
protected and not used or disclosed for purposes other than directed by
us, subject to legal requirement in foreign jurisdictions applicable to
those organizations.
Please refer to the CONTACTING US section below in order
to contact us to request access to written information about a) the service
providers outside of Canada who may collect, use, disclose, access or store
your personal information, b) the purposes for collecting, using, disclosing,
accessing or storing your personal information, or c) where information
will be held or the categories of persons who will have access to it.
We seek to use reasonable organizational, technical, and administrative measures designed to protect personal information under our control. Unfortunately, no data transmission over the Internet or data storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you have with us has been compromised), please immediately notify us in accordance with the “Contacting Us” section below. However, you are solely responsible for implementing safeguards to protect the security and integrity of your computer system.
We will retain your personal information for as long as needed or permitted in connection with the purpose(s) for which it was obtained. The criteria used to determine our retention periods include: (i) the length of time we have an ongoing relationship with you and provide the Service to you; (ii) whether there is a legal obligation to which we are subject; and (iii) whether retention is advisable in light of our legal position (such as in regard to applicable statutes of limitations, litigation, or regulatory investigations).
This Privacy Policy does not address, nor are we responsible for, the privacy, information, or other practices of any third parties, including any third party operating any site or online service (including, without limitation, any application) that is available through this Service or to which this Service contains a link. The availability of, or inclusion of a link to, any such site or property on the Service does not imply endorsement of it by us or by our affiliates. You assume all risks associated with use and access to any such third-party operating sites or online services.
If you have any questions about this Privacy Policy, please contact us by writing to us at the following address: Chief Privacy Officer, 19 Green Belt Drive, Toronto, Ontario M3C 1L9; or by faxing us at 416-449-2658, attention Chief Privacy Officer.
We may change this Privacy Policy. Any changes to this Privacy Policy will become effective when we post the revised Privacy Policy on the Service. Your use of the Service following these changes means that you accept the revised Privacy Policy. We recommend that you regularly review the Privacy Policy when you visit the Service. This policy was last updated on October 4, 2021.